Online Support

Forums

The easiest way to find an answer is to ask a person who has already faced your problem. Or get instant help in the online Help Center. Please, visit one of our specialized forums, devoted to Virtual Serial Port Software projects and products.

• Eltima Forums

Bug reports

If you find a bug in our software you can report it to one of the addresses mentioned below. Please provide the following information:

• an exact description of the bug (how can it be reproduced?)
• version number and release date of the software
• Operating System version

Support

Please first read the FAQ section in the software manual.

If you still have questions, you can reach us at the following addresses:

• If you're on the Internet, write to support@eltima.com for technical questions, and to sales@eltima.com for registration questions.
• If you have the possibility to make international calls, call us +49 69 677-33-496.
• You may also use our contacts form to send a message to the needed department.